Enterprise grade prioritisation
Incremental Rollout
Deploy Crest country by country or customer segment by customer segment
When receivables span countries, ERPs and teams, control is lost.
Deploy Crest country by country or customer segment by customer segment
Because Crest operates as a control layer rather than a system of record, it can be rolled out incrementally. Organisations typically deploy Crest country by country, business unit by business unit or even customer by customer.
Best practice flows can be reused globally or applied to specific customer segments while still allowing local nuance where required. This allows tone, timing, best practice and escalation paths to change based on real context.
Crest continuously monitors invoice status through ERP or other data base integrations. The moment an invoice is cleared, closed or transferred, all dunning activity can be set to stop automatically. This prevents over-chasing, protects customer relationships and ensures collections activity always reflects reality.
Crest sits after invoicing and before cash is received. It does not replace your ERP or payment systems. Instead, it acts as the control layer that determines how every invoice is chased, when action occurs, who owns it and when chasing must stop.
At the core of Crest is a fully data driven dunning engine. Credit teams can design and adapt dunning flows using any data available to the business, not just predefined fields. Customer attributes, invoice characteristics, time from last contact or reply, risk signals, regional rules or custom values defined by the organisation can all be used to route, branch, pause or escalate collections activity.
Best practice flows can be reused globally or applied to specific customer segments while still allowing local nuance where required. This allows tone, timing, best practice and escalation paths to change based on real context.
The platform is developed and managed by Channel Digital Technologies, with Crest already deployed across global leaders in staffing and recruitment.